Customers say

I received the Painted Chickens kit!  Now I have the Painted Chickens, Painted Elephant, Painted Hare and Music!  I love them all but I am working on Music now and I think it’s my favorite!!  Did you design all these???
Thank You!
S.P.   USA

I just wanted to let you know – rather belatedly – how delighted I am with my cushion.   I was very tempted to keep it for myself rather than send it to my friend for her housewarming present, but I sent it off and she is thrilled!   Thank you very much for getting it done in time.
Mrs S.L.   Surrey

My cushion arrived safely this morning. I am delighted with it – it has been beautifully stretched and turned into a lovely cushion.  A very much more professional job than I could have managed myself!
S.H.    Croydon

Re. Painted Elephant.
Thank you, Wendy. This is such a joyful canvas to stitch.  So colourful!

Oh oh!  I’ve just received in the early post my tapestry MADE UP to PERFECTION.  Thank you so much.  I am absolutely thrilled (and inordinately proud!)  I’d no idea it would turn out such a beauty – and the red is just perfect.  Thank you Wendy,  for all your extra care!
E.L.    London

I just collected the cushion and I wanted to say a big thank you for transforming it yet again!!!   It’s really beautiful!
A VERY satisfied customer once again!
Many thanks.
J.D.   Rutland

“Thank you so much for the lovely cushion!  It arrived early Friday morning in time for us to take it with us to see our nearly 3 year old grand-daughter.  The cushion was so beautifully wrapped I took the parcel with me and let her open it herself!  It was a great hit and she went to sleep that night with her head resting on it! 🙂
Thank you again for your great service”
Mrs A.R.  West Midlands

“Your service is wonderful.  Over a number of years cushions have been made up for me – what you do stands head and shoulders over many others.”
R.W.   Essex

“Just to say how very happy I am with the cushions (Klimt). The workmanship is beautiful and sets off 10 years
(at least) work brilliantly.  Please give my  thanks to your sewers.”
Mrs J.H.   Lancashire

“All arrived. Brilliant job …. love it.
Thank youuuuuuuuuuuu ”
Ms. S.J.    Wales

“My completed cushion has just arrived by special delivery. Its wonderful, I could not possibly be more delighted. A really lovely job, thank you so much.”
Mrs R.B.   Yorkshire

“I’ve received my cushion this morning and just wanted to tell you what a fantastic job you’ve done, it looks great!
Thank you very much.
I’ve already started my next one so will be in touch in another 20 years!!”
Mrs S.J.C.   Berkshire

“I’m delighted with the cushion and wouldn’t have believed my workmanship could be turned into something so beautiful!

Thank you for the care you took with it, and for your very efficient and professional service.”
Ms D.H.  Staffordshire

“I can’t tell you how much I am enjoying stitching the Rose. I’ve never bought a kit with so much helpful information and so well printed and it’s such a lovely design to stitch.”
Mrs L.O.   Sussex

“One of the subjects I train people on is Customer Service so I can say with some confidence that yours is second to none!”
D.D. London

“Just to say, my cushion has just been delivered and it looks fantastic! Once again, I’m really pleased with the service and quality. I would definitely recommend using One Off Needlework.”
C.N. Fife

“Just to let you know that all the cushions have arrived safely. Thank you so much for all of your help and hard work….I couldn’t be more thrilled with the finished articles,  they all look fantastic!

There will be some more cushions, in need of a “makeover”, winging their way to you, very shortly.
Thank you again, for such a wonderful, and caring service.”
S.G-S  Marlborough

“My canvas arrived today. I am delighted with it and all the other bits and pieces you sent with it. I have been stitching for many years and I have tried lots of different kits, but yours is by far the most comprehensive and user friendly!

I especially like your thread count which will come in handy as I plan to use threads from my stash which has grown over the years. I love the idea of using up lots of oddments and ending up with something beautiful and useful.

Thank you and I shall be recommending One Off to my fellow stitchers.”
M.A.W. Worcester

“I was so thrilled when I opened your packet delivered by the postman just before lunch. The kit is quite simply gorgeous and exceeded my expectations and I know I shall enjoy making the doorstop. Your attention to detail is exceptional and the colours are beautiful as they are as a I hoped, muted. I have my eye one two more kits but for the time being will enjoy working this one.

Thank you again for dealing with my order do quickly.”
J.M.  Berkshire

“Just wanted to thank you so much for the return of my cushion.  It looks great, much better than I had thought it could.  I also love the way you put in the zip.  The Balloons sampler also looks fab.  I finished it in 9 days, I just couldn’t put it down.”
J. A-K West Midlands

“2 cushions received today and I am ABSOLUTELY THRILLED !!!! They look so fabulous and I only wish my Mum was here to see how much better her handiwork looks !! It is amazing how they are transformed. The colour is just perfect. Thank you SO much.”
L.H. Buckinghamshire

Just to let you know that my cushion arrived back yesterday and I am absolutely thrilled with it – you have turned my shoddy attempt into something lovely!

I will definitely use you again!
Ms A.D.   Surrey

This from someone who had accidentally bought a counted kit (not one of mine) with white unprinted canvas.

How very kind and helpful your notes are – in the past I had done un-painted tapestry  and run out of canvas, so your tips are fantastic.

Many thanks for the time spent on this enquiry.  I shall get going with my counted tapestry thanks to the confidence your suggestions have given me.
Ms A.H.  Devon

What to say? Thank you so much, you have again excelled yourself, what a super cushion, I almost want to keep it, and not give it to that ungrateful child of mine!!!
Mrs P.G. Hampshire

I have had cushions made from needlework before but not to such a high standard, we were also impressed by how promptly the work was completed and that it was so carefully repackaged.
K.O.  Sussex

I love it!
Thank you so much…… husband didn’t believe that (most of it) was my own work!
Mrs J.M.Perthshire

Hooray, finally a supplier offering a printed catalogue!  Please could you send me one so that I can show it to my mother, who has no computer or computer knowledge for online ordering?
Miss J.F.  London 

I am thrilled, delighted and totally bowled over by my beautiful cushions. They are stunning, what a perfect result.  Managed to make my rather less than perfect tapestrying look quite professional. Thank you so much.

I have nearly finished my daughters cushion which I have taken over, (otherwise it will never get done,) and she has been doing for over 15 years now!! As soon as I have, if you don’t mind I’ll send it to you for metamorphing into a thing of beauty, for her.

Can’t wait to start on my brick cover. Thank you again, I hardly know what to say!
Mrs P. G.  Hampshire 

(Stretching Only Service)
I just wanted to let you know that I was really pleased with my tapestry and to say thank you very much.  I am sure I will need your service again in the future and I will certainly recommend you.
Mrs C.B.  Surrey


Thank you for making your tapestries so exciting to do. People know I  like yours the best and and give them to me for presents for me to work.
Mrs D. W.  Surrey

I have stitched three of your kits Cat´s Whiskers.  One piece was for myself and the others  were presents for my friends. My friends  were very much  surprised and enthusiastic about this marvellous design.
My husband likes to have the cushion MUSIC as he  plays piano all the time. So I will soon stitch this design for him.  This cushion will look nice if he puts it on the piano stool, I am sure.
J.P. Germany


Just to let you know, the tapestry kit arrived this morning.
Very impressive, prompt service.
Thank you very much.
S.C . London

I’m writing to say how delighted I am with the cushions made up from the Acorns tapestries I sent to you.  They’re really beautiful and I can hardly believe that the stitching is my work, given that this is my first real attempt at stitching tapestry.  The stretching and making up process has worked wonders on my efforts and the cushions are going to look lovely on the chairs in my conservatory.
Mrs M. T.  Buckinghamshire

Lovely cushion that arrived today. Thank you! I think the green worked very well and the expert making up displays the tapestry fabulously. I am very pleased all round. Again, many thanks.
Mrs S. B.   Surrey

Just to say the cushion arrived on Friday . It is wonderful – I am delighted with that choice of colours – I wouldn’t have thought of that combination myself – it looks really smart. So thank you once again for your advice and also for such quality making up service. I am really pleased once again.
Mrs L.F.   Hampshire

I am e mailing to confirm in writing how pleased – indeed absolutely delighted – I am to have my stockings back. They are simply wonderful and I can’t thank you enough, in particular, for remaking the black garland one. What a wonderful result for something I thought had been ruined!
Ms B.F.  Shropshire
See blog post

What an amazing transformation you and your team have achieved! Thank you all hugely. We are so surprised, that the thing in the corner that, Ma picks up every so often has been converted into a lovely and sophisticated cushion!  Thank you all very much for all your decisions.  It is perfect and just so beautifully excellent.
Mrs J.S.  Somerset

The cushion kit arrived today.  I hugged it. Thank  you so much for your wonderful customer care.  I am also enjoying the catalog you included in the package.
Mrs G.K.S.  Minnesota

I am delighted with the Regatta cushion which was much acclaimed as a birthday present for a friend who has a seaside cottage. Your making up service transformed my humble efforts into  a spectacular gift. Thank you so much. I am most impressed with your courteous efficiency.
Recently, I purchased another kit and it is very inferior to yours even though it was a similar price.
I am therefore coming back to you for your kits and backup service.
Mrs L D.    Birmingham

The Acorns worked up beautifully.  I love the new Celebrations cushions – keep up the great designs.
Mrs B B.    Maryland

You are a fantastic Company to deal with, the best for fast delivery.
Mrs D.   Wales

I just wanted to say a massive thank you to you and your cushion lady for making up my cushion so quickly.  It arrived today and I am delighted with it.  I cannot believe you’ve got it back so quickly with plenty of time before the weekend.
Mrs H B.   West Yorks

 Thank you so much for your ‘little bit of stitching’!    Have just had a go and bingo, it worked!  I did not understand that you can go back through the same hole if you see what I mean!
Your comments are so helpful and encouraging – at least I have managed to assemble the frame unaided (well, almost!)
Mrs S G.  London

I am very fond of your kits and find it very nice that you enclose a full colour chart, that makes it much more easy to follow, and count the stitches. I have previously made your regatta and angels with great result and fun. I have recommend you to a friend also here in Copenhagen, and I hope she will buy some of your cushions.
Mrs G B.  Denmark

Just to say how delighted we are with your product and service. We obtained your website from “Good Housekeeping” magazine and would say that your tapestry range is exactly what my wife has been looking for in subject and price. She is exceedingly pleased! She has her eye on a few others too, and already, your catalogue has set off on its journey around the village! I look forward to many peaceful hours and assure you of HER future custom. Thank you.
Mr R H.   Durham

Such a lovely surprize to receive the three cushions before 8 this morning. I am delighted with them all and thank you for arranging the making up for me. They all look terrific. I am enjoying the leaves and acorns and will send it off to you on completion. thanks again
Mrs A S.  Surrey

My Grandmother, has completed your Multi Cats this week. It looks really fantastic, so thank you very much indeed.  I was very impressed by your selection and service, so could I please request that we have a copy of your latest catalogue, so she can decide on a new project.
Mr S H.  Glos.

Thank you for my cushion, which arrived this morning.  I am delighted it looks fantastic. Please thank your cushion lady for me.
Mrs R H.   East Sussex

The three cushions arrived yesterday and I thought I should say how delighted I am with them –beautifully sewn and excellent choice of fabric –so much better than I could ever do.
So thank you very much –I will remember your website in future.
Dr L T.   Hampshire